Refund policy
01. EXCHANGE POLICY
We offer a 7-day exchange policy from the date of delivery. Valid for size issues, damaged products, or incorrect items received. Items must be unused, unwashed, and in original condition with tags intact.
02. REFUND POLICY
Refunds are only applicable for damaged or incorrect items where replacements are completely unavailable. Approved refunds are processed within 7 business days via your original payment method.
03. NON-RETURNABLE
Worn or washed products, items without original tags, or products damaged after delivery do not qualify. Sale and discounted items are considered final and cannot be exchanged.
04. EXCHANGE PROCESS
To request an exchange, contact support with your order number, issue details, and clear photos/videos of the product. Our internal logistics team will review the claim and provide further instructions.
05. SHIPPING COSTS
Customers are responsible for exchange return shipping charges unless the item received was damaged or incorrect. Original shipping charges are non-refundable.